Prescription Clerk / Pharmacy Assistant

Working closely with our GPs, Clinical Pharmacists and wider practice team, you will play a key role in supporting the safe and efficient processing of prescriptions and medicines management activities.

Main duties and responsibilities include:

• Processing repeat prescription requests in line with practice protocols
• Managing prescription queries from patients, pharmacies and healthcare professionals
• Liaising with clinicians regarding medication requests and reviews
• Monitoring prescription inboxes and actioning tasks appropriately
• Supporting medicines optimisation and prescribing initiatives
• Ensuring accurate patient records are maintained on the clinical system
• Assisting with prescription audits and administrative medicines management tasks
• Providing excellent customer service to patients and external organisations

• Has excellent organisational and administrative skills
• Has strong IT skills and can work confidently with clinical systems
• Has excellent attention to detail and accuracy
• Communicates professionally with patients and colleagues
• Is able to manage a varied workload and prioritise effectively
• Can work independently whilst remaining part of a team
• Previous experience in a GP practice, prescribing environment or NHS setting would be advantageous, although full training will be provided for the right candidate
• General practice experience and knowledge of SystmOne would be an advantage.

What We Offer:

• Supportive and friendly working environment
• Opportunity for training and development
• Free car parking
• NHS pension scheme (where applicable)
• Generous 6 week annual leave entitlement
• Access to employee wellbeing support
• The opportunity to make a real difference to patient care within the local community