Company Name
Embrace Medical Centre
All Locations
Ipswich
Advertising Salary
DOE
Function
Healthcare Support
Careers Site Advertising End Date
31 Jan 2027
Vacancy ID
30178

About the Role

Embrace Medical Centre has an opportunity for a GP assistant to join our team, to work with an innovative and expanding surgery, alongside current members of staff. The role is offered on either a full-time or part-time basis, and full discussion of availability / working hours will be had at interview. Shifts will be within our opening hours of 08:00 to 18:30, with additional overtime, sickness and annual leave cover also available.

The successful candidate will work under the supervision of a established clinical and non-clinical team members, who will provide ongoing support and training where necessary. Our team is the first point of contact for our patients, ensuring each individual patient is offered a positive experience by providing a caring Reception and call handling services. We currently utilise Anima clinical system to allow online contact with our patients. Some, not all, requests for GP care are received via this system.

Our GP assistant will provide clinical, administrative and operational support to GPs and the wider practice team, helping coordinate patient care and ensure the smooth and effective running of the practice(s). Main duties will include:

  • supporting GP clinical workflows
  • managing clinical correspondence
  • coordinating patient follow-ups
  • assisting with QOF activities
  • supporting the delivery of patient caretaking ownership of allocated practice projects
  • contributing to clinical audits
  • quality improvement initiatives
  • practice compliance
  • supporting the training, guidance and development of colleagues
  • working collaboratively with clinical and administrative teams
  • demonstrating initiative, accountability and a proactive approach to improving patient services and practice operations

About the Candidate

We are looking for individuals with excellent patient or customer centred care skills, candidates with previous experience or transferable skills will be taken into full consideration. Primary Care knowledge is desirable but not essential as full training will be provided.
 
We are looking for the following experience and personal attributes:
Essential
  • Excellent organisational and time-management skills.
  • Strong verbal and written communication skills.
  • Ability to work independently, demonstrate initiative and take responsibility for allocated tasks.
  • Ability to prioritise workloads and manage competing deadlines.
  • Good IT skills and confidence using computer systems.
  • High levels of accuracy and attention to detail.
  • Ability to communicate effectively with patients, clinicians, colleagues and external organisations.
  • Ability to recognise problems, identify practical solutions and escalate concerns appropriately.
  • Ability to work collaboratively as part of a multidisciplinary team.
  • Ability to handle sensitive and confidential information appropriately.
  • Patient-focused, approachable and professional.
  • Proactive, enthusiastic and motivated.
  • Reliable, flexible and adaptable to changing practice requirements.
  • Demonstrates accountability and takes pride in the quality of their work.
  • Confident taking ownership of responsibilities while recognising personal limitations.
  • Positive attitude towards learning, development and change
  • .Supportive and approachable when working with colleagues.
  • Able to remain calm and professional when working under pressure.
  • Demonstrates empathy, patience and discretion.
  • Committed to maintaining high standards of patient care and service delivery.
Desirable
  • Ability to coordinate projects and monitor progress against agreed objectives.
  • Confidence supporting colleagues and sharing knowledge.
  • Ability to review processes and identify opportunities for improvement.
  • Experience interpreting basic performance information, searches or audit findings.
  • Confidence contributing to meetings, discussions and service improvement activities.

About Us

We are a small but passionate and close knit surgery located in Kesgrave, surrounded by affluent and prosperous areas on the outskirts of Ipswich. Our staff and patients are held with the upmost importance and we strive daily to look after them to the highest possible standard. All staff, from clinical to non-clinical, are offered a well-balanced workload and have full access to a supportive team both in and out of their specialist area.

Embrace Medical Centre is a practice using the SystmOne clinical system, with a list size of approximately 6,500 patients. We are pleased to confirm our connection with the Wolsey PCN, this collaboration is between a select number of GP practices within the local area.
 
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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