Administrator

Woolpit Health Centre is looking for an enthusiastic, motivated and adaptable medical administrator to join our friendly administration team on a full-time basis. This is a great opportunity for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career in administration. 

Main duties include: 

• Check and monitor the practices generic email account.
• Transfer clinical records, allocating to workflow for review by doctors and responding to queries from health professionals, patients and third parties.
• Scan/upload clinical correspondence onto the clinical system and input coding data into the patient's healthcare records.
• Distribute daily pathology laboratory results within the clinical system for clinicians review.
• Ensure all tasks within the clinical systems are dealt with efficiently.
• Monitor and process daily administrative eConsult requests.
• Manage all patient, healthcare professional and staff enquiries in an effective manner.
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Register and monitor new patient registrations via the Healthtech-1 portal.
• Process new patients medical records and deductions.

We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of administration and customer service. 

• Educated to GCSE level (or equivalent).
• Experience of working within a healthcare setting. 
• Experience of administration duties. 
• Experience working with the general public. 
• Excellent interpersonal and communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Excellent inter-personal skills and ability to work within a busy team-based environment.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.
• Flexible approach.
• Attention to detail.
• Ability to work as part of a busy team

• Business administration qualification.
• EMIS skills.

• Attractive rates of pay with annual pay review (not agenda for change).
• Regular one-to-ones to aid good communication.
• Generous annual leave entitlement.
• Voluntary overtime when available.
• Plenty of training opportunities.
• Membership of the NHS contributory pension scheme.
• Option of NHS discount and Blue Light Card for retail/dining/holidays etc.
• Free uniform.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.