About the Role

Deben Health Group PCN is looking for an enthusiastic, organised and adaptable multi-skilled Administrator to join our award-winning, friendly team. This position is offered on a full or part-time basis for up to 37.5 hours per week. Supporting approximately 38,500 patients across Wickham Market Medical Centre, Peninsula Practice, Little St John Street Surgery and Framfield House Surgery, you will help our practices deliver timely, accurate and joined-up administrative services.

This varied, non-clinical role includes the following duties;

Processing referrals using e-RS and DXS
Preparing clinical letters
Managing correspondence and shared workflows
Responding to patient and colleague enquiries
Providing flexible administrative support across all four practices.

You will work with experienced administrative, secretarial and clinical teams and will receive role-specific training and support.

For further information, please see job description attached.

About the Candidate

To be considered for this position you will require the following;

Excellent administrative, organisational and communication skills.
Works accurately, pays close attention to detail and follows actions through.
Can manage competing priorities and adapt confidently to changing service needs.
Provides a calm, respectful and helpful service to patients and colleagues.
Understands confidentiality, safeguarding and professional boundaries.
Has good IT skills; experience of primary care, SystmOne, e-RS or DXS would be helpful but is not essential.
Can travel between our four network practices and other agreed work locations.

About Us

Deben Primary Care Network support approximately 38,500 patients across Wickham Market Medical Centre, Peninsula Practice, Little St John Street Surgery and Framfield House Surgery.

We offer:

A welcoming and supportive PCN team.
Role-specific induction, training and ongoing development.
NHS Pension Scheme, subject to eligibility.
Access to NHS and Blue Light discounts, subject to scheme eligibility.
Varied experience across primary care administration, referral systems and digital workflows.
Monday to Friday working, with hours arranged in accordance with service need.

If you would like an informal chat about the role before applying, please contact Sophie Thorne at [email protected]. Sophie will be happy to discuss the position, answer questions and provide further information about working with Deben Health Group PCN.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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