Care Co-ordinator

• Working with GPs and other professionals within the practice to identify and manage a caseload of patients. Particularly working with vulnerable patient groups with long-term conditions that may require this extra support. This may include working with individuals, their carers, families and healthcare teams.
• Using in-depth knowledge of locally available support and services to develop care plans with patient, focusing on prevention.
• Supporting the coordination of all key activity, including access to services, advice and information, as well as ensuring that health and care planning is timely, efficient, and patient-centred.
• Helping patients prepare for, or follow-up after, clinical conversations.
• Supporting digital initiatives.
• Using clinical systems on a daily basis, with confidence to run searches and keep care records up-to-date.

If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

The ideal applicant will have the following skills, experience and qualifications:

• Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
• Diploma Level 2 in Health and Social Care, or an equivalent qualification (desirable not essential).
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.
• Strong listening and communication skills. 

• We are a friendly, supportive, democratic, well organised and enthusiastic primary care network, dedicated to providing traditional family orientated general practice based in a new purpose built single site health centre in Harlow for the PCN.
• The PCN has over 40,000, patients from three practices. Lister Medical Centre based at Lister House, Staple Tye and The Ross Practice & The Hamilton Practice based at Keats House, Bush Fair. 
• Innovative team structure, including social prescribers, care coordinators, clinical pharmacists, ECPs, advanced practitioners, general practice assistant and an adult mental health worker.
• We are a training hub and support learning & development.
• System One clinical system
• Easy access to M11/M25, close to London and Stansted and attractive Essex and Hertfordshire countryside, excellent schools